Mercure Seoul Ambassador Gangnam Sodowe

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Terms of Service

Chapter 1 General Provisions

Article 1 (Purpose)

The purpose of this terms and conditions is to prescribe rights, obligations and responsibilities of Mercure Seoul Ambassador Gangnam Sodowe (hereinafter referred to as “Mercure Seoul Ambassador Gangnam Sodowe”) and the user of an Internet-related service (hereinafter referred to as the “Service”) that Mercure Seoul Ambassador Gangnam Sodowe provides.

Article 2 (Definitions)

① The term “Mercure Seoul Ambassador Gangnam Sodowe web” refers to a virtual business site which is configured so that goods or services can be traded using information and communications equipment, such as computer, etc. in order for Ambassador Hotel to provide a user with the goods and services. In addition, this term also refers to a business operator that operates a portal site.
② The term “user” refers to both a member and a non-member who access “Mercure Seoul Ambassador Gangnam Sodowe” and receive the services that Mercure Seoul Ambassador Gangnam Sodowe provides in accordance with this terms and conditions.
③ The term “member” refers to a person who registers as a member of Mercure Seoul Ambassador Gangnam Sodowe by providing his/her personal information, and continuously receives information from Mercure Seoul Ambassador Gangnam Sodowe and able to continuously use the service that Mercure Seoul Ambassador Gangnam Sodowe provides.
④ The term “ID” refers to a combination of characters and numbers that Mercure Seoul Ambassador Gangnam Sodowe issues for member identification and service use.
⑤ The term “password” refers to a combination of characters and numbers that a member decides to use to prove that he/she is a member who is assigned with ID and to protect his/her confidentiality.
⑥ The term “cancellation” refers to the cancellation of this terms and conditions of use by Mercure Seoul Ambassador Gangnam Sodowe or a member after the offer or provision of service.
⑦ The term “non-member” refers to a person who uses the service that Mercure Seoul Ambassador Gangnam Sodowe provides without signing up to be a member.

Article 3 (Effects of and Revisions on the Terms and Conditions)

① This terms and conditions shall become effective by being announced through service or through the notification of a member via e-mail, other methods, etc.
② Mercure Seoul Ambassador Gangnam Sodowe may revise this terms and conditions unless it will violate relevant Acts and subordinate statutes, such as Act on the Regulation of Terms and Conditions, Framework Act on Electronic Documents and Transactions, Digital Signature Act, Act on Promotion of Information and Communications Network Utilization and Information Protection, Consumer Protection Act, etc.
③ A revised terms and conditions shall become effective by being announced or made known in the same manner as prescribed in paragraph (1) herein.
④ A matter not prescribed by this terms and conditions and the construction of this terms and conditions shall be governed by the E-Commerce consumer protection guidelines, relevant Acts and subordinate statutes that the government enacts or according to commercial practice

Article 4 (Interruption of Service)

① Mercure Seoul Ambassador Gangnam Sodowe may temporarily interrupt the provision of service in the following cases: maintenance inspection, replacement or malfunction of information communications equipment, such as computer, etc.; or communications interruption, etc.
② In cases where the service is interrupted as prescribed by paragraph (1) herein, Mercure Seoul Ambassador Gangnam Sodowe shall notify the users of such in accordance with Article 7.

Chapter 2 Membership

Article 5 (Membership)

① A user shall apply for membership by entering member information into an application form that Mercure Seoul Ambassador Gangnam Sodowe provided and by indicating his/her intention to consent to this terms and conditions.
② Mercure Seoul Ambassador Gangnam Sodowe shall register as a member a user who applies for membership, as prescribed by paragraph (1) herein and does not fall any of the following conditions:
1. An applicant who once lost his/her qualification for membership pursuant to Article 6(3) herein.
2. There is falsification, omission or typographical error in the contents of the application.
3. Mercure Seoul Ambassador Gangnam Sodowe determines that there is a noticeable technical obstacle at the time when the membership agreement is concluded.
4. In cases wherein there is a change in the registered item, a user shall notify the change to Mercure Seoul Ambassador Gangnam Sodowe without delay via e-mail or other methods.

Article 6 (Withdrawal, Disqualification, etc.)

① A member may request to withdraw his/her membership from Mercure Seoul Ambassador Gangnam Sodowe at any time and Mercure Seoul Ambassador Gangnam Sodowe shall process the membership withdrawal without delay.
② In cases wherein a member falls under any of the following subparagraphs, Mercure Seoul Ambassador Gangnam Sodowe may limit or suspend his/her qualification for membership:
1. The member enters false information during his/her application for membership
2. The member fails to make a payment by the due date for goods, service, etc. that the member purchases using Mercure Seoul Ambassador Gangnam Sodowe or fails to repay his/her liabilities by the due date for the use of Mercure Seoul Ambassador Gangnam Sodowe
3. The user interrupts others to use Mercure Seoul Ambassador Gangnam Sodowe, or threatens the order of E-Commerce, such as fraudulent use of information, etc.
4. The user does a deed which is against the relevant Acts and subordinate statutes or this terms and conditions or which harms traditional customs
③ In cases where a member, after Mercure Seoul Ambassador Gangnam Sodowe limits or suspends his/her qualification for membership, repeats the same deed that causes the limitation or suspension more than 2 times or fails to correct the reason for limitation or suspension within 30 days, Mercure Seoul Ambassador Gangnam Sodowe may cancel his/her membership.
④ In cases where Mercure Seoul Ambassador Gangnam Sodowe cancels a membership, the member’s registration will be cancelled. In this case Mercure Seoul Ambassador Gangnam Sodowe shall notify the member and give the member an opportunity to explain before cancelling the member’s registration.

Article 7 (Member Notification)

① Mercure Seoul Ambassador Gangnam Sodowe may notify a member via the e-mail address that the member submits to Mercure Seoul Ambassador Gangnam Sodowe or other communications method
② In cases where Mercure Seoul Ambassador Gangnam Sodowe notifies many and unspecified members, Mercure Seoul Ambassador Gangnam Sodowe may post the contents of notification to a bulletin board in its website instead of through individual notice.

Article 8 (Formation of Use Agreement)

① When the member clicks the “Agree” button to the question “Do you agree to the terms and conditions of use?” it shall be deemed that the member agrees to this terms and conditions.
② The use agreement shall be established when the member agrees to the terms and conditions of service use and submits it and Mercure Seoul Ambassador Gangnam Sodowe approves it.

Chapter 3 Rights and Obligations

Article 9 (Personal Information Protection)

① When collecting user’s information, Mercure Seoul Ambassador Gangnam Sodowe collects minimum information that is necessary to fulfill the purchase agreement. The following details are required information and others are optional information.
1. Name (country name)
2. Address
3. Contact (mobile phone or home phone)
4. ID (member)
5. Password (member/non-member)
6. Gender
7. E-mail
8. Consent to receive e-mail notifications
② In cases where Mercure Seoul Ambassador Gangnam Sodowe collects personally identifiable information, it shall obtain consent from the relevant user.
③ Mercure Seoul Ambassador Gangnam Sodowe collects member’s personal information only for the purpose of smoothly providing service for the user who orders goods or services from Mercure Seoul Ambassador Gangnam Sodowe or uses various services.
④ Mercure Seoul Ambassador Gangnam Sodowe shall not use the collected personal information for the purpose other than stated above or disclose the collected personal information to a third party without consent from the relevant user. Mercure Seoul Ambassador Gangnam Sodowe shall bear all responsibilities therefore. This shall not apply to the case which falls under any of the following subparagraphs:
1. Mercure Seoul Ambassador Gangnam Sodowe informs a delivery business of user’s minimum information necessary to deliver (name, address, telephone number)
2. Mercure Seoul Ambassador Gangnam Sodowe discloses user’s personal information in the form of personally non-identifiable information for statistics, academic research or market research
⑤ In cases where Mercure Seoul Ambassador Gangnam Sodowe shall obtain consent from a user under paragraph (2) and (3) herein, it shall specify or notify a user of the matters prescribed by Article 16(3) of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., such as identity of personal information control manager (department, name, telephone number and other contact), collection and use purpose, matters related to the disclosure of information to a third party (receiving party, disclosure purpose and contents of information to be disclosed), etc. The user may revoke his/her consent at any time.
⑥ A user may demand at any time to access and correct an error in his/her personal information that Mercure Seoul Ambassador Gangnam Sodowe retains. Mercure Seoul Ambassador Gangnam Sodowe shall take necessary measures thereto without delay. In cases where a user demands to correct an error in his/her data, Mercure Seoul Ambassador Gangnam Sodowe shall not use the relevant personal information until it corrects the error.
⑦ Mercure Seoul Ambassador Gangnam Sodowe shall limit and minimize the number of managers who handle users’ personal information for the protection of personal information. Mercure Seoul Ambassador Gangnam Sodowe shall bear all liabilities for damages caused to the user such as loss, theft, leakage, falsification, etc. of users’ personal information including credit card, bank account information, etc.
⑧ In cases wherein Mercure Seoul Ambassador Gangnam Sodowe or a third party to which it discloses users’ personal information achieves the collection or disclosure purpose of personal information, Mercure Seoul Ambassador Gangnam Sodowe and the third party shall destroy the relevant personal information without delay.

Article 10 (Obligations of Mercure Seoul Ambassador Gangnam Sodowe)

① Mercure Seoul Ambassador Gangnam Sodowe shall not do something which is proscribed by the relevant Act and subordinate statutes or this terms and agreement or which goes against traditional customs. Mercure Seoul Ambassador Gangnam Sodowe shall do its utmost to provide goods and services continuously and stably in accordance with this terms and conditions.
② Mercure Seoul Ambassador Gangnam Sodowe shall establish a security system for the protection of user’s personal information (including credit information) so that all users can use the Internet service securely.
③ In cases wherein a user sustains damages caused by unfair labeling or advertising on goods or services of Mercure Seoul Ambassador Gangnam Sodowe, prescribed by Article 3 of the Act on Fair Labeling and Advertising, Mercure Seoul Ambassador Gangnam Sodowe shall bear obligation to compensate the user for damages.
④ In cases wherein a user does not want to receive an advertising e-mail for profit, Mercure Seoul Ambassador Gangnam Sodowe shall not send the said e-mail.

Article 11 (Obligations on Member’s ID and Password)

① A member shall bear responsibility for his/her ID and password unless otherwise prescribed by Article 15.
② A member shall not allow a third party to use his/her ID and password.
③ In cases wherein a member learns that his/her ID and password is stolen or that a third party uses his/her ID and password, the member shall notify such facts to Mercure Seoul Ambassador Gangnam Sodowe and follow instructions, if any, of Mercure Seoul Ambassador Gangnam Sodowe.

Article 12 (Obligations of User)

A user shall not do an act that falls under any of the following:
1. Register false information when applying or revising
2. Change information posted in Mercure Seoul Ambassador Gangnam Sodowe
3. Transmit or post information (computer program and advertisement, etc.) other than information that Mercure Seoul Ambassador Gangnam Sodowe decides
4. Infringe on intellectual property rights, such as a third party’s copyright in Mercure Seoul Ambassador Gangnam Sodowe
5. Bring disgrace to a third party or interfere with a third party’s business in Mercure Seoul Ambassador Gangnam Sodowe
6. Disclose or post messages, videos or voice records that is obscene or violent, or information that goes against public order and standards of decency in Mercure Seoul Ambassador Gangnam Sodowe

Article 13 (Provision of Information)

Mercure Seoul Ambassador Gangnam Sodowe may provide a member with various information that are acknowledged as necessary for the member to use services by e-mail, mail, etc. In cases where a member does not want to receive the information, the member may refuse to receive the information under an admission application menu or a member information modification menu. A member shall consent to the fact that Mercure Seoul Ambassador Gangnam Sodowe may directly use his/her personal information entered in this application and all transaction information concerning the use of this service for the purpose of marketing for him/her. A member shall consent to this terms and conditions of use and confirm that the contents in this application correspond to facts.
(Personal information protection – retention and use period of personal information)
In cases wherein a member does not want to receive information, he/she may refuse to receive the information under an admission application menu or a member information modification menu.
In cases wherein a dormant member or a member whose membership expires fails to demand to delete his/her information or to refuse information disclosure within 24 months from the date of service use, Mercure Seoul Ambassador Gangnam Sodowe may use the information for marketing, statistics, etc.

Chapter 4 Other Matters

Article 14 (Compensation for Damages)

Mercure Seoul Ambassador Gangnam Sodowe will not bear any obligation for damages that a member sustains with respect to service use during the period while the service is provided free of charge.

Article 15 (Attribution of Copyright and its Use Restriction)

① The copyright and other intellectual property rights of work that Mercure Seoul Ambassador Gangnam Sodowe prepares shall be vested in Mercure Seoul Ambassador Gangnam Sodowe.
② A user shall not copy, transmit, publish, distribute, use for profit by broadcasting or other methods, allow a third party to use information that he/she obtains by using Mercure Seoul Ambassador Gangnam Sodowe without prior consent from Mercure Seoul Ambassador Gangnam Sodowe.

Article 16 (Dispute Resolution)

① Mercure Seoul Ambassador Gangnam Sodowe shall establish and operate a damage compensation team to reflect reasonable opinions or complaints that a user raises and to handle damage compensation.
② Mercure Seoul Ambassador Gangnam Sodowe shall preferentially handle complaints and opinions that a user raises. Provided, that in cases where it is difficult to handle them quickly, Mercure Seoul Ambassador Gangnam Sodowe shall notify the user of reasons and handling schedule without delay.
③ The dispute between a user and Mercure Seoul Ambassador Gangnam Sodowe may be resolved by mediation of the Electronic Commerce Mediation Committee that is established by Article 28 of the Framework Act on Electronic Documents and Transactions and Article 15 of the Enforcement Decree of the Act.

Article 17 (Jurisdiction and Governing Law)

① An action for electronic commerce dispute arising between a user and Mercure Seoul Ambassador Gangnam Sodowe shall be submitted to a competent court under the Civil Procedure Act.
② An action for electronic commerce arising between a user and Mercure Seoul Ambassador Gangnam Sodowe shall be governed by the law of Korea.

[Supplementary Provisions]

Article 1 (Enforcement date)

This terms and conditions shall enter into force on and after May 14, 2012. In cases wherein this terms and conditions is revised, have clauses added or deleted, due to changes in laws, policy or security technology, the users shall be notified of the addition, deletion and revision by notice in the website of Mercure Seoul Ambassador Gangnam Sodowe no later than 7 days before the enforcement date of the addition, deletion and revision.

Change notification date of terms and conditions of member: May 14, 2012
Enforcement date of terms and conditions of member: May 14, 2012



Privacy Policy

Mercure Seoul Ambassador Gangnam Sodowe (hereinafter referred to as “Mercure Seoul Ambassador Gangnam Sodowe”) regards users’ personal information as important and does its utmost to protect personal information that users provide to use the service of Mercure Seoul Ambassador Gangnam Sodowe.

Mercure Seoul Ambassador Gangnam Sodowe complies with personal information protection-related laws and regulations including the Personal Information Protection Act and Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. (hereinafter referred to as the “Communications Network Act”). Mercure Seoul Ambassador Gangnam Sodowe decides its “Personal Information Handling Policy” and keeps copies thereof in its office in accordance with the laws and regulations.

In cases wherein Mercure Seoul Ambassador Gangnam Sodowe changes its personal information handling policy, it shall take appropriate measures to guarantee that users who access its website can verify the change by announcing the change including the date of change through notice, popup window, etc. and to guarantee that customers can verify the change without difficulty by furnishing copies thereof in its office.

The personal information handling policy of Mercure Seoul Ambassador Gangnam Sodowe covers the following matters:

  • 01. Consent to the collection and use, etc. of personal information
  • 02. Consent to the collection of personal information for service provision
  • 03. Disclosure of personal information to a third party
  • 04. Use and retention period of personal information
  • 05. Procedure and method for destroying personal information
  • 06. Rights of user and his/her legal representative and its exercise method
  • 07. Technical and managerial measures for personal information protection
  • 08. Matters regarding installation, operation and refusal of automatic personal information collection device
  • 09. Personal information protection manager
  • 10. Feedback collection and complaint handling
  • 11. Obligation to notify users of change in policy

 

1. Consent to the collection and use, etc. of personal information

A customer may consent to the collection, use, handling, consignment and disclosure of his/her personal information to a third party in accordance with the “Personal Information Handling Policy” of Mercure Seoul Ambassador Gangnam Sodowe through one of the methods prescribed by the relevant Act and subordinate statutes, such as to be fully aware of the “Consent form to collect and use personal information” attached to the “Membership application form” and signing of the consent form, to express his/her agreement over the phone following guidance of counselor from Member Management Team, or to sign or seal the consent form and submit the consent form via mail or fax, etc.

 

2. Consent to the collection of personal information for service provision

A. Personal information to be collected and purpose of its use
Mercure Seoul Ambassador Gangnam Sodowe may collect personal information to provide various services, such as reservation, etc. In cases where a member fails to enter required information, he/she cannot sign up for membership. However, even if a member fails to enter optional information, there will be no limitation on the signing-up for membership or the use of service.

 B. Consent to the disclosure of personal information to a contractor for service use.
Mercure Seoul Ambassador Gangnam Sodowe consigns the handling of personal information to a contractor in order to provide customers with essential services for the customers’ convenience. Mercure Seoul Ambassador Gangnam Sodowe prescribes the following matters with a consignment agreement, etc.: compliance with personal information protection-related acts and subordinate statutes; confidentiality of personal information; prohibition of disclosure to a third party; responsibility in case of incidents; consignment period; obligation to return or destroy personal information after the completion of processing, etc. Mercure Seoul Ambassador Gangnam Sodowe also manages the contractor to comply with the consignment agreement, etc.

 

3. Disclosure of personal information to a third party

Mercure Seoul Ambassador Gangnam Sodowe shall prescribe the following matters to provide customers with better services: party that receives personal information; use purpose of personal information of the party that receives personal information; personal information to be disclosed; and retention and use period of personal information of the party that receives personal information. Mercure Seoul Ambassador Gangnam Sodowe shall not disclose personal information to a third party beyond the scope of consent. Provided, that the same does not apply to a case that falls under any of the following:

  • In cases wherein a customer provides his/her consent in advance
  • In cases wherein it is specifically prescribed by relevant acts and subordinate statutes, such as the Protection of Communications Secrets Act, Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., Act on Real Name Financial Transactions and Guarantee of Secrecy, Use and Protection of Credit Information Act, Framework Act on Telecommunications, Telecommunications Business Act, Consumer Protection Act, Criminal Procedure Act, etc. (provided, that even in cases where an administrative authority or an investigative agency demands customers’ personal information for administrative or investigative purposes, the personal information will be disclosed only when the administrative authority or investigative agency demands the personal information under due process, such as warrant or document sealed by the head thereof)
  • Mercure Seoul Ambassador Gangnam Sodowe may disclose or share a customer’s personal information with its affiliates for better services. In this case, Mercure Seoul Ambassador Gangnam Sodowe shall go through a process to obtain the customer’s consent as to the party that will receive the customer’s personal information, use purpose, personal information to be disclosed, and retention and use period via e-mail, webpage, phone and document. In cases wherein a customer does not consent thereto, Mercure Seoul Ambassador Gangnam Sodowe shall not disclose or share the customer’s personal information with its affiliates.

 

4. Use and retention period of personal information

Once the collection and use purpose of personal information is accomplished due to withdrawal, disqualification, etc., Mercure Seoul Ambassador Gangnam Sodowe shall destroy the relevant personal information without delay. In cases where the personal information is already disclosed to a third party, Mercure Seoul Ambassador Gangnam Sodowe shall take measures to cause the third party to destroy the personal information. Mercure Seoul Ambassador Gangnam Sodowe shall use customers’ personal information only for retention purposes and their retention period shall be as follows:

  • Record regarding agreement or subscription withdrawal, etc.

- Legal basis: Act on the Consumer Protection in Electronic Commerce, etc.
- Retention period: 5 years

  • Record regarding payment and supply of goods, etc.

- Legal basis: Act on the Consumer Protection in Electronic Commerce, etc.
- Retention period: 5 years

  • Record regarding customer complaint or dispute settlement

- Legal basis: Act on the Consumer Protection in Electronic Commerce, etc.
- Retention period: 3 years

  • In cases wherein a customer consents: retain for a period to which the customer consents

 

5. Procedure and method for destroying personal information

Once the collection and use purpose of personal information is accomplished, Mercure Seoul Ambassador Gangnam Sodowe shall destroy, in principle, the relevant personal information without delay. The procedure and method to destroy personal information shall be as follows.

  • Destruction procedure

- Information that a member enters for membership, etc. shall be destroyed after being saved for a certain period of time after its purpose is accomplished in accordance with an internal policy and a legal basis (see use and retention period) in relevant Acts and subordinate statutes.
- Personal information shall not be used for purposes other than the purpose of retention in accordance with the law.

  • Destruction method

- Personal information that is contained in a document shall be shredded by a shredder or shall be incinerated.
- Personal information that is saved in an electronic file shall be deleted in a manner that prevents its restoration or reproduction.

 

6. Rights of user and his/her legal representative and its exercise method

A user may access or modify his/her personal information at any time in a webpage or by contacting the personal information protection manager by phone or e-mail. Also, a user may cancel his/her subscription.

In cases wherein a user requests to correct an error in his/her personal information, Mercure Seoul Ambassador Gangnam Sodowe shall not use or disclose the personal information until the error is corrected. In cases wherein the personal information was already disclosed to a third party, Mercure Seoul Ambassador Gangnam Sodowe shall notify the third party of the result of correction without delay and shall cause the third party to reflect the result of correction.

Mercure Seoul Ambassador Gangnam Sodowe shall process personal information that is withdrawn or deleted by a user’s request in accordance with the “Use and retention period of personal information” herein. Mercure Seoul Ambassador Gangnam Sodowe shall not access or use the personal information for other purposes.

Mercure Seoul Ambassador Gangnam Sodowe prohibits in principle a child under age of 14 from signing up for membership in order to protect his/her personal information.

 

7. Technical and managerial measure for personal information protection

Mercure Seoul Ambassador Gangnam Sodowe establishes and carries out technical and managerial measures to securely protect users’ personal information. The personal information processing system is protected by the firewall system and an access record thereto is separately backed up to prevent its forgery. A user’s personal information is protected by a password. A password of member account shall be known only to the member and personal information may be verified and changed only by the member who knows the password.

Accordingly, a member shall not give his/her password to a third party and shall be responsible for maintaining his/her password security. A member shall make an effort to prevent his or her personal information from being leaked at all times.

Mercure Seoul Ambassador Gangnam Sodowe will not ask a question about member’s password by e-mail or any other method under any circumstances. Please do not let others know your password under any circumstances.

Mercure Seoul Ambassador Gangnam Sodowe recommends that the member log out from its webpage and close his/her web browser. In particular, in cases wherein a member shares a computer with others or uses his/her computer in a public place, the member shall follow the procedures stated above in order to prevent his/her personal information from being known to others. Mercure Seoul Ambassador Gangnam Sodowe prepares for contingency by devising technical measures stated below which are necessary to prevent member’s personal information from being lost, stolen, leaked, falsified or damaged.

  • Encryption of member’s password and personal information
  • Security measures on using password, etc.
  • Computer virus prevention measures, such as installation and operation of anti-virus program, etc.
  • Security measures to securely transmit personal information over a network using encryption algorithm
  • Installation and operation of access control measures, such as firewall system, etc.
  • Other technical measures necessary to secure safety, such as data backup, etc.

Mercure Seoul Ambassador Gangnam Sodowe restricts the handling of members’ personal information to only the personnel who need to have access to it to perform duties. Also, Mercure Seoul Ambassador Gangnam Sodowe makes an effort to prevent members’ personal information from being leaked by continuously conducting security training on a regular and irregular basis and by frequently inspecting its internal security states. Also, Mercure Seoul Ambassador Gangnam Sodowe prepares procedures, etc. necessary to access and control members’ personal information and cause its employees to be well-informed thereof and to comply therewith. Furthermore, Mercure Seoul Ambassador Gangnam Sodowe designates a person in charge who has authority to access members’ personal information, authorizes him/her with ID and password, and allows him/her to regularly update the password.

  • Regularly conduct a training on obligation to protect personal information for a person who handles personal information
  • Conduct an internal inspection for personal information protection
  • Control physical access to main protective areas, such as computer center, etc.

 

8. Matters regarding installation, operation and refusal of automatic personal information collection device

Mercure Seoul Ambassador Gangnam Sodowe operates, if necessary, in order to operate its webpage, a cookie which frequently saves and finds members’ information. The cookie is a very small text file which is transmitted to and saved in member’s computer hard disk by web server. A member may decide whether to allow the cookie to collect his/her information pursuant to security policy of his/her web browser.

  • Information to be collected by cookie and its use purpose
  • Information to be collected: ID, access IP, access log, service use information, such as use contents, etc.
  • Use purpose
  • Provide differentiated information based on customer’s area of interest
  • Used for target marketing and service improvement by analyzing access frequency, visit hour, etc. of member and non-member and by understanding user’s preference and areas of interest
  • Provide a differentiated opportunity to participate for an event by understanding user's past participation for various events and visit frequency and provide differentiated information based on user’s areas of interest
  • A member has a right to choose the installation of cookie.

Thus, a member may adjust cookie’s information collection level by configuring the member web browser option.

  • Be able to set cookie’s information collection level by selecting [internet option] – [security] – [user defined level] under a [tool] menu in web browser
  • Be able to confirm whenever a cookie saves information or to refuse a cookie to save information through the menu stated above. Provided, that in cases wherein a member refuses to install the said cookie, he/she is aware that it may be difficult to provide the promised services.

 

9. Personal information protection manager

Mercure Seoul Ambassador Gangnam Sodowe designates a personal information protection manager and a relevant department as stated below in order to protect customer’s personal information and to handle customer’s complaints against personal information use and/or disclosure. A customer may report to the personal information protection manager or the relevant department all personal information protection-related complaints which occur during the use of service of Mercure Seoul Ambassador Gangnam Sodowe. Mercure Seoul Ambassador Gangnam Sodowe shall reply to the user’s report without delay.

  • Personal information protection manager

- Name/title: Wu, Hui-myeong CEO
- Affiliated: Hui & Sun Co., Ltd
- Phone: 02-2052-1212
B. Person in charge of personal information management
- Name/title: Wu, Jong-wu Director
- Affiliated: Finance/Personnel
- Phone: 02-2050-6115
- E-mail: rep@mercureseoul.com

 

10. Feedback collection and complaint handling

Mercure Seoul Ambassador Gangnam Sodowe regards users’ feedback as important.
If you have further questions, please visit Mercure Seoul Ambassador Gangnam Sodowe or contact its customer center in the hotel or in its website. Mercure Seoul Ambassador Gangnam Sodowe will reply without delay.

Customer center: 02-2050-6000
For consultation about other personal information infringement, you may contact the following organizations:
- Personal Information Infringement Report Center: Phone (without telephone exchange number) 1336 / URL http://www.1336.or.kr
- Internet Crime Investigation Center at the Prosecutor-General’s Office: Phone 02-3480-3600 / URL http://icic.sppo.go.kr
- Cyber Terror Response Center at the National Policy Agency: Phone 02-393-9112 / URL http://netan.go.kr

 

11. Obligation to notify the users of change in policy

This personal information handling policy was established on November 15, 2007. In cases wherein this personal information handling policy is revised, has clauses added or deleted, due to changes in relevant acts and subordinate statues or security technology, Mercure Seoul Ambassador Gangnam Sodowe will announce the reason, contents, etc. of addition, deletion or revision thereof via its webpage.

회원정보 필수입력

Personal Information

Blanks marked with “*” must be filled.

  • ID *

    4 or more characters, with a combination of numbers and letters.
  • Password *

    Password must consist of 8 or more characters, with a combination of numbers and letters.
  • Confirm Password *
  • Gender *
  • Name in English
  • E-mail *
  • Contact number *

    - -
  • Address
Additional Information

Additional Information

* Enter additional information to receive information on promotions and events.

  • Charged Membership Card information

    * If you have already signed up for membership, enter your card information.
    * Be a member and enjoy various benefits.
  • Mileage membership Card information

    * If you have already signed up for membership, enter your card information.
    * Be a member and enjoy various benefits.
  • Date of birth
  • Date of wedding anniversary
  • Profession
  • Mailing
    Do you want to receive information on events and promotions via e-mail?
Privacy Policy l Terms of Use

Company Name: HEE & SUN Co., Ltd. Name of CEO: Hui-myeong Woo 10 Teheran-ro 25-gil, Yeoksam-dong, Gangnam-gu, Seoul (642 Yeoksam-dong, Gangnam-gu, Seoul)

TEL: +82-2-2050-6000 / Business Registration Number: 211-81-61213 / Report of Telemarketing Sales Business: 2013-Seoul Gangnam-00319

Enter accommodation information.

(Price does not include 10% VAT.) Blanks marked with “*” must be filled.

투숙정보 입력

Date of Accommodation *

  • Check-in / Check-out *
  • Number of Rooms (same rooms) *

Number of Persons *

  • No additional persons are allowed.

    For the availability of extra beds, please contact the reservation department (+82-2-2050-6000).

Breakfast (morning buffet) *

  • Fares : Adult 25,000 KRW / Children 12,500 KRW (* an additional 10% VAT will be charged)

    Children between 5 and 13 years of age will be charged 50% of the regular rate.

    Children under 5 years of age will not be charged additionally.

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회원정보 필수입력
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  • Confirm Password *
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Please take me to Mercure Seoul Ambassador Gangnam Sodowe

머큐어 서울 호텔로 안내하여 주십시오.

02-2050-6000

도로 : 서울시 강남구 역삼동 테헤란로 25길 10

지번 : 서울시 강남구 역삼동 642번지

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